Effective Date: 08-11-2025
This Privacy Policy explains how EXP Realty of California inc. (“we,” “our,” or “us”) collects, uses, and protects your information when you interact with us, including through our website, forms, calls, texts, and emails.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, and property address.
Property Information
Details you provide about your property, including condition, occupancy, and selling or buying preferences.
Technical Information
IP address, browser type, device information, cookies, and other data automatically collected when you visit our website.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide real estate–related services
Schedule, confirm, and remind you of appointments
Communicate with you via phone, SMS, email, or mail
Improve our website, services, and customer experience
3. SMS Opt-In and Messaging
By submitting your phone number through our website or forms, you consent to receive SMS messages related to your inquiry or appointment, including confirmations, reminders, and service-related updates.
Message frequency may vary
Message and data rates may apply
You may opt out at any time by replying STOP
For help, reply HELP or contact us directly
SMS consent is not required as a condition of purchasing any services.
4. Cookie & Tracking Practices
We use cookies and similar tracking technologies to:
Analyze website traffic and usage
Improve website performance and user experience
Understand how visitors interact with our site
You may disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with:
Trusted service providers who assist with website hosting, CRM systems, communications, or appointment scheduling
Legal authorities if required by law
6. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
(This sentence is important. Do not remove it.)
7. Your Choices and Rights
You may:
Opt out of SMS messages by replying STOP
Unsubscribe from marketing emails at any time
Request access, correction, or deletion of your personal information
To exercise these rights, contact us using the information below.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
EXP Realty of California inc.
[email protected]
(925) 408-8632